Product Info Line
Our solution supports customer-centric approach for online stores or brands that want to develop a long-term relationship with their customers.
Providing information about the product through our call-center will make your customers shopping experience more enjoyable.
Unpleasant consumer experiences with the product are unavoidable, but a careful and well-trained call-center can mitigate the negative impact caused by these experiences.
There is a priority that any request or complain be answered and resolved as soon as possible.
Telephone / Chat / Whatsapp / Facebook Messenger
When you need a product info line | Essential deliverables | |
– Recommended: for a long term, when support a brand image; – After a product launch; – When the product requires after-sales services; – When a product or service is updated |
– Recording of calls according to GDPR norms; – Integration of chat module on the promotion page; – Real-time access to calls; – Detailed real-time reporting; – Frequently Asked Questions (FAQ) databases. |
Resources:
Interested in our Product Info Line?
Send a request!
How can we help you? Contact us at 021 224 40 20!
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